We sell digital products and because of that, we don’t offer refunds or exchange products.
You will have to wait until you update your Final Cut Pro X to use the product.
Before you buy any product make sure that you are using the required version of Final Cut Pro X to run the plugin properly.
In the description page of each product you can see the required version, like this:
Please, read carefully the description of the product you want to buy to make sure that it has the features you need.
All of our products are different from other company's products. Don't expect to work the same way.
Read more about our Refund Policy here.